Calgary & Edmonton Careers
A Great Place To Believe In Your Future

Looking for an exciting and rewarding career? Bromwich & Smith Inc. is one of the fastest growing Licensed Insolvency Trustee firms in Alberta, committed to providing effective and efficient solutions to individuals experiencing financial burden. With locations in major urban centres across Alberta, Bromwich & Smith Inc. is a leading edge firm with aspirations to be nationally recognized as the leader for people needing debt relief.

At Bromwich & Smith Inc., 'Believing in Your Future' is much more than a slogan, it's a statement of our core corporate beliefs and culture. We take great pride in helping people all across Alberta take control of their debt and start believing in their future again.

If you are a caring individual who wants to play an active role in changing peoples lives for the better, who holds trust and accountability as must have character traits, and if you thrive in a diverse environment where contribution from all team members is expected, then we may have a career for you. We strongly believe that if you are the right candidate, you will excel both personally and professionally in a career with Bromwich & Smith Inc.

Current Alberta Career Listings


LICENSED INSOLVENCY TRUSTEE
Location: Calgary, Alberta

Position Summary

Bromwich+Smith is currently seeking a Licensed Insolvency Trustee to join the Debtor Support group in our NE Sunridge, Calgary operations. Working in collaboration with the Manager, Debtor Support, the Trustee will provide timely, compassionate and expert debt solution advice and services to individuals experiencing financial burden. .

The primary objective of the Trustee, Debtor Support is to provide high level of service, expertise and professional advice to debtors and other stakeholders, and to further propagate the Bromwich+Smith ethic. The promotion of financial literacy and the empowerment of debtors is, of course, a major component of this objective, so the ability to communicate efficiently, effectively and compassionately through all mediums is paramount for this position.

Personal Attributes

- Approachable, personable and solutions focused
- Flexible and adaptable to change
- Future focused and willing to challenge convention
- High sense of trust and duty to colleagues
- A team player and a team builder
- Calm under pressure and able to make decisions on limited information
- Comfortable in a fast paced and changing environment
- Process driven and principle focused
- Able to excel in public speaking engagements
- Models behaviour that is aligned with the values of Bromwich+Smith Inc.


Knowledge & Skills

- Licensed as Bankruptcy Trustee
- Excellent oral and written skills
- Excellent computer skills
- Self motivated
- Ability and willingness to travel
- Willingness to work flexible schedules

 
The Following Skills Will Be Considered An Asset

 - Multilingual
-
Knowledge of the Ascend computer program
-
Registered as an Insolvency Counselor with the OSB
-
A recent recipient of a Trustee in Bankruptcy License

Core Competencies
- Integrity, Ethics & Honesty
- Service oriented
- Relationship builder

- Adaptable
- Accountable


To apply, please send your interest (preferably your updated resume and a brief cover letter) outlining why you would be the ideal candidate for the job to:


Leena Verma- VP, Human Resources
Email: lverma@solvingdebt.ca
Direct Line- 587.393.0875


Only those selected for an interview will be contacted, we thank all applicants for their interest in Bromwich+Smith Inc

Job Type: Permanent, Full-time

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Vice President, Finance & Accounting

Position Summary:
Bromwich+Smith is currently seeking Vice President, Finance & Accounting to support its tremendous growth and expansion plans. This position is instrumental to the Company’s long-term success and in the execution of its future strategy. She / he will assist in strengthening the senior management team as well as drive operational excellence in the finance function. By means of coaching and guidance, the leader will ensure the finance function provides support to internal and external parties in a timely and expert manner, which ultimately leads to a better experience for those engaged in Bromwich+Smith’s services.
The VP, Finance & Accounting will report to the President and will work closely with the leadership team and external stakeholders.


Key Accountabilities include:
Finance & Accounting:
o Ensures the development, maintenance, implementation and effective operation of financial services, including accounts payable and receivable, general accounting, budgeting, cash management, financial statement generation/presentation and financial analysis;
o Ensures the development, implementation and maintenance of effective internal controls and procedures to support accurate and relevant reporting of current financial position, budgets and long term plans;
o Prepares monthly, quarterly and or annual financial summaries and analyses for the President and shareholders, and actively participates in regular and ad hoc meetings;
o Works closely with Operations and other service groups to support initiatives in the business, which could include but is not limited to costing, reporting, strategic analytics with a focus on improving and identifying opportunities in the business for growth;
o Responsible for managing multijurisdictional income and sales taxes for Bromwich+Smith;
o Responsible for overseeing daily, month and year-end accounting processes performed by the Accounting Administrator;
o Other areas of responsibilities include contracts/vendor management, lease agreements, negotiation of new contracts;
Strategic Thinker
o Develop key performance indicators (KPIs) for its area to support legislative requirements and business objectives;
o Highly articulate in managing internal and external key stakeholder relationships;
o Data driven and a strategic thinker to navigate through tremendous change and evolving business direction and execute on an aggressive business plan;
o Proactive in observing departmental progress, managing risk while ensuring key stakeholders are kept informed about progress and expected outcomes; 

oHighly effective at improving internal controls and implementing best practices;
People Management
o Assist in developing and leading a high performing organization by building key individual & team performance targets and metrics to support overall organizational objectives;
o Mentor and coach staff to ensure they have the tools and skills to succeed in their job;
o Provide constructive on-the-job feedback;
o Foster a collaborative, respectful and team-oriented work environment;
Operational Excellence
o Identify non-customer value added activities, and determine process improvements to further enhance stakeholder experience while ensuring organizational objectives and statutory requirements are met;
o Understands how to leverage technology to enhance organizational efficiency;
o Actively lead and participate in process improvement initiatives;

 

Knowledge & Skills:

Must have:
o University degree and an accounting designation (CPA – CMA, CGA, CA);
o Minimum 10 years Finance experience in a senior leadership role;
o Experience, proficiency and comfort in communicating and working effectively at various levels, including senior management and external stakeholders;
o Experience with Microsoft Dynamics GP finance applications is considered a strong asset;
o Advanced skills in MS Office Suite;
o Excellent analysis and technical accounting skills;
o Strong change management skills;
o Proven record of continuous process improvement in a finance environment;
o Experience managing and mentoring staff in the Finance team;
o Exceptional written and communication skills;
o A motivated self-starter that takes initiative;

 

Job Specific Competencies:

 • Critical thinking to assess situations that requires higher level intervention;

• Strong analytical skills when addressing situations to determine appropriate solution or outcome;
• Demonstrated excellent written and verbal communication skills to handle and respond to different situations;
• Superior Customer Service skills when dealing with internal and external stakeholders;
• Works collaboratively with team members and others;
• Operates with high attention to detail to meet or exceed team goals;
• Accountability- takes personal ownership and responsibility for the quality and timeliness of work commitment;
• Continuous learner

 
Core Competencies

• Integrity, Ethics & Honesty
• Service oriented
• Relationship builder

• Adaptable
• Accountable

To apply, please send your interest (preferably your updated resume and a brief cover letter) outlining why you would be the ideal candidate for the job to:
Email: career@solvingdebt.ca

Only those selected for an interview will be contacted, we thank all applicants for their interest in Bromwich+Smith Inc

Job Type: Permanent, Full-time

 

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Insolvency Solutions Specialist - Team Lead 

Location: Calgary, Alberta

Position Summary

Working in collaboration with the Manager, the Team Lead will monitor team results by providing quality reviews, coaching, guidance, and day-to-day support to Insolvency Solutions Specialists while ensuring clients are served in a timely, compassionate and expert manner. Service delivery will have a view of operational efficiency with a focus on enhancing the client experience and relationship with Bromwich+Smith. The Team Lead will also play a key role in supporting the implementation of major change initiatives.


Key Accountabilities include:
Contact Centre Leadership
o Build, lead and sustain a high performing team ensuring that service, quality and file conversion objectives are being attained and maintained on a consistent basis;
o Ensure team members are trained and fully competent in all the required functions and technologies and tools to effectively provide service to those needing our services;
o Ensure the highest level of customer service and facilitate all actions necessary including timely follow up and next steps to positively satisfy customer needs;
o Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level;
Team Learning & Development
o Provide day to day coaching and guidance to team members on daily work;
o Help integrate new staff member(s) by leading and facilitating on-boarding process;
o In collaboration with Manager, Insolvency Solutions & relevant team member(s), identify areas of opportunity, working together with the Learning & Development Specialist to design, develop and facilitate training plans, training opportunities, and lunch & learns to foster a culture of continuous learning;
Process Improvement
o Gather weekly, monthly data and, reports from file reviews, as retrieved from the insolvency software to ensure timeliness and accuracy of files;
o Work closely with Insolvency & Restructuring Consultants and Trustees to identify gaps and areas for improvement in various intake processes;
o Under the guidance of Manager, Insolvency Solutions define process improvements to further enhance debtor experience while ensuring organizational objectives and statutory requirements are met;
o Participate in broader process improvement initiatives;
People Management
o Measure performance targets of individual team members and provide daily, weekly and monthly guidance to meet or exceed the set targets;
o Work closely with the Manager in leading a high performing team and to review key performance indicators, team and staff goals;
o Monitor, maintain and enhance the activities of team members to ensure debtors & bankrupts receive consistent and superior customer service;
o Establish collaborative and respectful team environment;
o Resolve conflict and escalate to the appropriate level when necessary;
o Duties as identified by Manager, Insolvency Solutions;
o Lead and model behavior that is aligned with Bromwich+Smith Inc.’s values

 

Knowledge & Skills:

Must have:
- Post-secondary diploma or degree; post-secondary education in a related field is an asset;
- 3 or more years of relevant work experience in a target driven environment preferably in a contact center and or sales within insolvency, financial, banking or insurance sector;
- Strong computer literacy including intermediate to advanced skills in Microsoft Outlook, Word & Excel;
- Combined experience of working in customer service, insolvency and humanity infused sales driven environment are strongly desired;
- Completion of or working towards Registered Insolvency Counsellor’s Qualification Course preferred;

Job Specific Competencies:

• Critical thinking to assess situations that requires higher level intervention;
• Strong analytical skills when addressing situations to determine appropriate solution or outcome;
• Demonstrated excellent written and verbal communication skills to handle and respond to different situations;
• Superior Customer Service skills when dealing with internal and external stakeholders;
• Works collaboratively with team members and others;
• Operates with high attention to detail to meet or exceed team goals;
• Accountability- takes personal ownership and responsibility for the quality and timeliness of work commitment;
• Continuous learner

 
Core Competencies

• Integrity, Ethics & Honesty
• Service oriented
• Relationship builder

• Adaptable
• Accountable

To apply, please send your interest (preferably your updated resume and a brief cover letter) outlining why you would be the ideal candidate for the job to:
Email: career@solvingdebt.ca


Only those selected for an interview will be contacted, we thank all applicants for their interest in Bromwich+Smith Inc

Job Type: Permanent, Full-time

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